Mazda Roadside Assistance

2019 Mazda MX-5 Miata

Mazda roadside assistance is available to provide the assistance you need in the event of getting stranded. Should you ever require assistance dealing with a faulty part or engine component that’s still under warranty, all you need to do is get in touch 24/7 to receive Mazda Roadside Assistance anywhere throughout the country.

That means the answer to ‘does Mazda have free roadside assistance?’ is yes when your warranty is still valid. If you’re ever stranded somewhere around Madison or Ridgeland, simply:

  • Call the Mazda roadside assistance number directly at (800) 866-1998
  • Reach Mazda roadside assistance through the iPhone® or Android™ MyMazda App

If the problem cannot be addressed right away, you’ll get towed either to the Mazda of Jackson service center or to the nearest Mazda service center. Once there, a full staff of factory trained and certified Mazda technicians will give your vehicle the attention it needs.


Are You Covered by the Mazda Roadside Assistance Program?

One thing drivers need to know before calling the Mazda roadside assistance phone number is if they’re actually covered. We’re happy to report that if you’re still covered by the Mazda New Vehicle Limited Warranty, you’re also covered by the 24/7 Roadside Assistance Program. It’s good for 3 years or 36,000 miles, whichever comes first.

If your vehicle is stranded due to an issue with the powertrain, roadside assistance will be provided as part of the Powertrain Limited Warranty of 5 years or 60,000 miles.

What Does Mazda Roadside Assistance Cover?

In the event your Mazda isn’t drivable due to the complete failure of a warranted powertrain component or other part, roadside assistance will provide an emergency towing service to your nearest Mazda dealership service center. That said, most breakdowns seen around Brandon aren’t so serious, which is why roadside assistance services also covered under the 3-year/36,000-mile program include:

  • Gas Delivery
  • Jump Starts
  • Flat Tire Assistance
  • Lock-Out Assistance

Trust the Expert Technicians at Mazda of Jackson to Provide First-Class Servicing

The service center at our Jackson dealership is always ready to cope with anything from scheduled maintenance to complex repairs, so we always recommend scheduling servicing at the first sign something might be wrong instead of risking a breakdown. For any further advice or assistance, feel free to get in touch today.


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5397 I-55 Frontage Rd North • Jackson, MS 39206

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Today's Hours:

Open Today! Sales: 8am-8pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

Mazda of Jackson 32.375352, -90.149535.