Service Center Frequently Asked Questions

Common FAQsWhat You Need to Know About Having Your Vehicle Service at Mazda of Jackson

At Mazda of Jackson, we know your vehicle is important to you, and we want to help you continue to enjoy it for as long as possible. When it comes to having your vehicle serviced, there are many different things you have to remember and look out for, but the main thing to remember is that having your vehicle routinely serviced throughout the year is one of the easiest and least expensive ways to keep it performing at the highest level. To help you identify when and why your vehicle might need to come in for servicing or repairs, we're going to highlight some commonly asked questions concerning vehicles and give you all the answers you need in one easy to reach place. From oil changes to brake repairs, we're here to make sure that your vehicle gets the attention and expertise it needs to continue serving you well long into the future!

Frequently Asked Service Questions and Answers at Mazda of Jackson

  • Why Should I Have My Vehicle Serviced at the Dealership?: When it comes to your Mazda vehicle, our technicians have an unparalleled understanding and experience working on and fixing Mazda vehicles. While third-party garages tend to work on a multitude of vehicles, we have the correct tools and genuine parts to get your Mazda vehicle back in like new condition in the quickest and most convenient fashion possible. Third-party garages, however, generally use aftermarket parts instead of the genuine parts made by the automaker. Aftermarket parts are mass produced and usually made out of cheaper materials which can cause them to break easier, costing you more money in the long run. We'll get the job done correctly the first time and prevent a small issue from becoming a big problem.
  • Why and When Does My Oil Need to Be Changed?: Your motor oil is the lifeblood of your vehicle and it plays an integral role in keeping your engine running correctly. Motor oil not only protects the many different moving components in your engine from damage caused by dirt and debris getting in, it also lubricates and cools the moving parts to prevent overheating. When you wait too long to have your oil changed, it can clog up the oil filter and cause your engine stress, resulting in poor efficiency and eventually engine failure. It's always a good idea to consult your owner's manual about the suggested mileage intervals between oil changes and stick to it to prevent damage to your engine.
  • How Do I Know When My Brakes Need to Be Repaired or Replaced?: Your Brakes are perhaps the most important part on your vehicle and you want them to be working correctly at all times. One of the earliest signifiers that your brakes may need repairing is if they aren't as responsive as they once were and it can be as simple as changing the brake pads. If you start to hear a screeching noise when you apply the brakes or a grinding noise, it may pertain to the rotors, calipers or drums. We can get your brakes fixed using the recommended Mazda parts and have you safely back on the road before you know it.
  • How Do I Know When to Have My Tires Rotated?: If you notice that your front tires are looking more worn out than your rear tires, then it might be a good time to have your tires rotated. The front tires tend to wear out faster because of steering and weight distribution. So we switch them out with the rear tires to promote equal tire wear and extend the life of your tires so you don't have to buy four more every year.

Schedule a Service Appointment Online or Come See Us in Our Jackson, MS Service Center in Today!

Whether it's a quick routine maintenance visit or your vehicle needs repairs in Jackson, MS, we welcome you to have it all taken care of by our experienced technicians at Mazda of Jackson today! You can easily schedule an appointment online or by phone, or come see us in person today!


  • Monday 8:00AM-8:00PM
  • Tuesday 8:00AM-8:00PM
  • Wednesday 8:00AM-8:00PM
  • Thursday 8:00AM-8:00PM
  • Friday 8:00AM-8:00PM
  • Saturday 8:00AM-8:00PM
  • Sunday Closed

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